Connect
To Top

Meet Sue Sai of Bartlett

Today we’d like to introduce you to Sue Sai.

Hi Sue, thanks for joining us today. We’d love for you to start by introducing yourself.
I started BN Nails with a simple dream: to create a cozy, welcoming space where clients could relax, feel beautiful, and be treated with care. Like many in this industry, I began as a nail technician, working long hours, learning the craft, and building relationships one client at a time.

Today, BN Nails is more than just a nail salon. It’s a community — a place where our clients feel like family. We’re still growing, learning, and striving to give every guest the best possible experience. Whether you come in for gel nails, a full set, or just a moment of peace, we’re here to take care of you.

We all face challenges, but looking back would you describe it as a relatively smooth road?
Definitely not — but every challenge has made us stronger.

Running a small nail salon comes with many ups and downs. One of the biggest struggles has been competing with larger salons nearby. We don’t have a 3,000 sqft space or a huge team, but we’ve had to find creative ways to stand out — by focusing on quality, personal service, and building real relationships with our clients.

Thanks for sharing that. So, maybe next you can tell us a bit more about your work?
At BN Nails, we specialize in quality nail care with a personal touch. Our team is passionate about making every client feel confident and cared for, whether they’re coming in for a simple manicure or a full set of custom gel nails.

What does success mean to you?
To me, success isn’t just about money or a packed schedule — it’s about balance, impact, and growth

Contact Info:

Suggest a Story: VoyageMemphis is built on recommendations from the community; it’s how we uncover hidden gems, so if you or someone you know deserves recognition please let us know here.

Leave a Reply

Your email address will not be published. Required fields are marked *

More in Local Stories