

Today we’d like to introduce you to Sue Sai.
Hi Sue, thanks for joining us today. We’d love for you to start by introducing yourself.
I started BN Nails with a simple dream: to create a cozy, welcoming space where clients could relax, feel beautiful, and be treated with care. Like many in this industry, I began as a nail technician, working long hours, learning the craft, and building relationships one client at a time.
Today, BN Nails is more than just a nail salon. It’s a community — a place where our clients feel like family. We’re still growing, learning, and striving to give every guest the best possible experience. Whether you come in for gel nails, a full set, or just a moment of peace, we’re here to take care of you.
We all face challenges, but looking back would you describe it as a relatively smooth road?
Definitely not — but every challenge has made us stronger.
Running a small nail salon comes with many ups and downs. One of the biggest struggles has been competing with larger salons nearby. We don’t have a 3,000 sqft space or a huge team, but we’ve had to find creative ways to stand out — by focusing on quality, personal service, and building real relationships with our clients.
Thanks for sharing that. So, maybe next you can tell us a bit more about your work?
At BN Nails, we specialize in quality nail care with a personal touch. Our team is passionate about making every client feel confident and cared for, whether they’re coming in for a simple manicure or a full set of custom gel nails.
What does success mean to you?
To me, success isn’t just about money or a packed schedule — it’s about balance, impact, and growth
Contact Info:
- Website: https://www.bnnailsbartlett.com
- Instagram: https://www.instagram.com/bnnails.bartlett/
- Facebook: https://www.facebook.com/bnbartlettllc